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Returns and refund policy

Returns & Refund policy

Thanks for your purchase. In the event that you are not completely satisfied with your order, you have 30 days to return the goods to the following address:

Flat 16, Michael Lewis House
8A Sandhurst Road
Leicester
LE3 6RB

Please keep in mind that any item sent for a full refund must be delivered in unused or unworn and in the same condition as you received it, with the tags still on the product.

Please make sure you write your name and order number in the package so I can contact you to arrange a refund or replacement.

In the event an item is received broken or damaged, then you will be given a full refund or we’re happy to exchange the item, dependent on what you are likely to prefer.

Please note that it is the customer who is responsible for return shipping fees and we cannot take responsibility for the delivery time or loss of a returned package, so we recommend using tracking numbers to insure your package is returned to us.

Contact Us

If you need to talk to someone about your return or refund, we’re here to help.

Feel free to email us or use our contact form. You can also message us on social media with your order number and we will do our best to sort your issue.